Getting the right help, at the right time is important. By understanding the difference between our services, you could help save more than one life.
The ambulance service is here to help people in an emergency; when a person has a serious illness or injury and needs help right away.
Our NHS 111 service can help if you have an urgent medical problem and you’re not sure what to do.
Sometimes we need extra help to get to the hospital, but it isn’t an emergency, and we don’t need to call for an ambulance.