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Home > Ambulance Academy > Young adults > Jobs in the ambulance service > Roles > Behind the scenes

Behind the scenes

There are lots of ways to be a part of the ambulance service without being a frontline clinician.

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There are lots of ways to be a part of the ambulance service without being a frontline clinician. Behind the scenes there’s a whole host of people supporting and enabling the work of the service.

From finance and HR to communications and project management, there are more than 400 corporate staff who make the work we do on the frontline possible. You don’t have to wear green to be a part of the ambulance service.

With more than 200 different corporate roles, there’s definitely something out there for anyone – whatever you choose to study or career path you choose to go down.

Here are just a few ways you can get involved with the ambulance service behind the scenes:

Information technology

We all use information technology (IT), our phones, tablets, laptops, TVs, computers  all play a part in our everyday lives. It’s exactly the same within the ambulance service, we use tablets to record patient information to send to hospitals, phones to contact other people and laptops to keep on top of our work.

To make sure that all this is working at its best we have a large IT team to help us whenever we have a problem or to help introduce new systems. Whether you have a keen interest in computers, or you just like helping people with their digital technology, this is the perfect role for you.  

Mechanic

Sitting behind a desk or being out on the road may not be for everyone, however, there is still a way that you can get involved with the ambulance service. We have hundreds of vehicles, which cover thousands of miles each year and these need to be properly maintained.

We have a team of trained mechanics who look after these vehicles – some of which are used to save people’s lives – and they are in charge of keeping these vehicles at their best, fit for the road and the patients who need them. . A mechanic will be hands-on with tools, carrying out vehicle inspections and more – could this be the perfect role for you?

Look at Elsa’s story as an apprentice mechanic for the ambulance service.

Communications

Do you love writing and listening to a good story? Do you want to share the good news that the ambulance service does with everyone? In the communications team, we have several roles including sharing important messages with our staff, helping to develop engaging creative campaigns that directly affect our communities and putting a love of writing into practice by telling stories through press releases, social media, web articles, and newsletters .

Working in communications is exciting and fast-paced, we connect with staff, patients and communities to ensure everyone sees and hears the best of what the ambulance service has to offer and how it can impact a person’s life.

To find out more about working in a communications team, why not read Alice’s story.

For an idea of the roles available and the study choices you need to make, why not take a look at our current vacancies.

Also in this section

  • Emergency medical technicians (EMT)

  • Emergency medical advisor (EMA)

  • Paramedic

  • NHS 111 health advisor

  • Ambulance care assistant (PTS)

  • Behind the scenes

  • Apprenticeships

  • Current vacancies


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