Skip navigation
North West Ambulance Service (NWAS) logo
  • News
  • Events
  • Charity
  • Ambulance Academy
  • Publications
Use this link to enable the ReciteMe accessibility toolkit Enable ReciteMe accessibility tools
  • Home
  • Our service
    • Urgent and emergency care (999)
    • NHS 111 (non-emergency)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Your Call Magazine
    • Volunteer with us
    • Support the North West Ambulance Charity
    • Support our campaigns
    • Children and young people
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    • Change NHS: Helping shape a health service fit for the future
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Our publications
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    • Public Health
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Careers
    • Our assessment centre
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • Media
    • Request my information
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • External Patient Event Reporting Form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Home
  • Our service
    • Urgent and emergency care (999)
    • NHS 111 (non-emergency)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Your Call Magazine
    • Volunteer with us
    • Support the North West Ambulance Charity
    • Support our campaigns
    • Children and young people
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    • Change NHS: Helping shape a health service fit for the future
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Our publications
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    • Public Health
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Careers
    • Our assessment centre
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • Media
    • Request my information
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • External Patient Event Reporting Form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?

Search the site

  • Home
    • Urgent and emergency care (999)
    • NHS 111 (non-emergency)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Your Call Magazine
    • Volunteer with us
    • Support the North West Ambulance Charity
    • Support our campaigns
    • Children and young people
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    • Change NHS: Helping shape a health service fit for the future
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Our publications
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    • Public Health
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Our assessment centre
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Media
    • Request my information
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • External Patient Event Reporting Form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • News
  • Events
  • Charity
  • Ambulance Academy
  • Publications
Home > Our service > Emergency advice > Cardiac arrest

Cardiac arrest

A cardiac arrest is the most extreme emergency and happens when the heart stops beating in a normal way. Knowing how you can help could save a life.

Share this page

A cardiac arrest is the most extreme emergency and happens when the heart stops beating in a normal way, preventing blood from pumping around the body.

For someone in cardiac arrest they will die within minutes unless treated immediately with CPR. You can be performing CPR whilst waiting for the ambulance to arrive.

If you come across someone in cardiac arrest just think DRS ABC:

  • Danger – keep calm and check the scene is safe to approach
  • Response – shout “are you alright?” and shake the person’s shoulders
  • Shout for help– send someone for help and call 999
  • Airway – tilt the head back gently to open the airway
  • Breathing – check for normal breathing by looking at the chest to see if it is rising and falling or listening for abnormal sounds such as infrequent and noisy gasps
  • Compressions – if the patient is not breathing normally, start hands only CPR pushing hard and fast in the centre of the chest.

If there is a defibrillator nearby send someone to get it. You do not need prior knowledge of how to use one as it will give clear instructions. It could save someone’s life.

How to do CPR

  1. Kneel at the side of the patient
  2. Put the heel of your hand in the centre of the chest with the other hand on top*
  3. Keep your arms straight and elbows locked
  4. Push down hard and fast – twice per second
  5. Let the chest come back up before you press down again

*Use one hand for a child and two fingers for a baby

What about a heart attack?

A heart attack happens when there is a sudden interruption to the blood supply to part of the heart muscle and it is starved of oxygen rich blood. It is not the same as a cardiac arrest, however if left untreated it can lead to a cardiac arrest so it is vital that you call 999 immediately.

While waiting for the ambulance you can help:

  • Sit the person down and make them comfortable
  • Don’t give them anything to eat and drink
  • If available, ask them to take a 300mg aspirin tablet to chew slowly (unless they are under 16 or allergic)

If they fall asleep and won’t wake up, check they are breathing. If they are, put them in the recovery position. If they are not, do CPR.

Also in this section

  • Cardiac arrest

  • Stroke

  • Heavy bleeding

  • Choking


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

How to find us

Directions to our offices

Alternative formats

Please contact us if you require any information on our website in an alternative format, such as easy read of large print.

CQC Good rating widget

  • Help
  • Privacy policy
  • Accessibility
  • Freedom of Information
  • Contact us
  • Green Room
  • Cookies

© Copyright 2025 North West Ambulance Service NHS Trust. Lovingly crafted by Mixd

Cookie settings

We use some essential cookies to make this website work. We’d like to set additional cookies to understand how you use nwas.nhs.uk, remember your settings and improve our services. We also use cookies set by other sites to help us deliver content from their services.
View cookies
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.