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Home > About us > How we are doing > Working with commissioners

Working with commissioners

We work together to develop clinical pathways that improve the patient experience.

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Traditionally, the ambulance service has been seen primarily as a call-handling and transportation service, with some aspects of patient care. However, it’s now recognised that a modern ambulance service has a pivotal role to play in the wider NHS in contributing to the overall performance of the urgent and emergency care system.

Working with commissioners and other relevant stakeholders, we are committed to developing clinical pathways that improve the patient experience and provide care closer to home. Not only will we provide rapid response to 999 calls and transport patients to hospital, but we’ll act as a mobile healthcare service for the NHS.

Our coordinating commissioner is NHS Blackpool, which works on behalf of the Clinical Commissioning Groups (CCGs) across the North West within an agreed commissioning governance framework. The governance framework includes the Strategic Partnership Board (SPB) that is responsible for setting the strategic direction of ambulance service provision, comprising membership of the sub-regional CCG chief operating officers leads and NWAS executive directors. The SPB is further supported by local area based ambulance commissioning groups in Manchester, Cumbria, Lancashire, Cheshire and Merseyside.

Click here to view full list of all CCGs nationwide.

Also in this section

  • Performance standards- 999

  • Performance targets – NHS 111

  • Performance targets – PTS

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  • Working with commissioners


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