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Home > Publications

Publications

Booking checklist – requesting an ambulance

Publication Type: Guidelines Published: 17th April 2019 Size: 128.9kB

Before calling our healthcare professional line (0345 140 0144), please use this checklist to ensure you have the information we may ask for.

Quick guide to requesting an ambulance (foldable – pocket sized)

Publication Type: Guidelines Published: 17th April 2019 Size: 1.6MB

When you call the healthcare professional line, the questions we ask will collect the clinical information needed to determine the level of response required. There are four levels of response ranging from life-threatening emergency to non-urgent, which can be up to a four hour response time.

999 & A&E Colouring Sheet

Publication Type: Leaflets Published: 17th April 2019 Size: 1.1MB

Colouring sheet as part of our Make The Right Call campaign

NHS 111 Colouring Sheet

Publication Type: Leaflets Published: 17th April 2019 Size: 1.1MB

Colouring sheet as part of our Make The Right Call campaign

Walk In Centre Colouring Sheet

Publication Type: Leaflets Published: 17th April 2019 Size: 1.1MB

Colouring sheet as part of our Make The Right Call campaign

GP Colouring Sheet

Publication Type: Leaflets Published: 17th April 2019 Size: 1.1MB

Colouring sheet as part of our Make The Right Call campaign

Pharmacy Colouring Sheet

Publication Type: Leaflets Published: 17th April 2019 Size: 1.1MB

Colouring sheet as part of our Make The Right Call campaign

Self Care Colouring Sheet

Publication Type: Leaflets Published: 17th April 2019 Size: 1.1MB

Colouring sheet as part of our Make The Right Call campaign

SMS Texting Leaflet

Publication Type: Leaflets Published: 17th April 2019 Size: 131.8kB

If you cannot make voice calls, you can now contact the 999 emergency services by SMS text from your mobile phone. Emergency SMS is part of the standard 999 service which has been designed specifically for people with hearing loss, deafness or difficulty with speech.

Our strategy 2022-2025

Publication Type: Strategies Published: 17th April 2019 Size: 5.2MB

Our strategy for the trust 2022-2025 sets out where we want to be and how we will get there, with a shared purpose, vision, aims and objectives.

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